Tools/modules in order (this is the default order, prior to being reorganised):
How are they clustered/organised and can you suggest categories for the modules?
The modules aren’t particularly organized, they are assorted and do not have a consistent flow that progresses throughout both screens. The user can rearrange them however that doesn’t provide ease or convenience; having to flick between screens, can become rather intimidating. The application will benefit by grouping and categorising them based on utility, as well as maintaining the ability to move things around, allowing the user to customise based on priority.
Category suggestions include: “Travel”, “Social”, “Education”, “Emergency”, “Assistance”
Site flow map:
User Experience Flow
Typical user flow:
Are there any tasks or activities missing from the app?
The application is well equipped with a large variety of options and links that help improve the user experience, employing majority of the links that would be featured on the university webpage. Adding direct links to email and/or allocate systems, could be greatly beneficial in terms of the app usage.
Is the app easy to use and navigate? What changes would you suggest?
The application is easy to use, once familiar with its features, however to a user not “tech savvy”, it would become more of a task.
- Minimise the intimidation, so many applications all the place makes it hard for a user to gain access to what they want/need.
- Some links such as videos, seem rather pointless, maybe culling the irrelevant or underused ones, or even an option to remove from the home screen.
- it isn’t clear that there are two pages of links, the dots at the bottom may need to be moved or removed, having two screens isn’t user-friendly.
- Changing the order of the apps is a possibility! however, how would a first-time user know? the app would benefit by introducing a mini “tutorial” on application download or a “settings” button to help the user in their navigation and customisation.
- The user flow needs refining and clarification, while clicking through the links, buttons such as “back” and the arrows need to be clearer in their use. Back, should be replaced by “home” as it takes the user back to the home screen, whereas the arrows allow you to toggle between the shuttle campus options and the shuttle map view.
How would you describe the visual design?
The application is clean and maintains a typical IOS design layout, consisting of standard icons, representing each link. The WSU logo featured towards the bottom of the screen.
Does it match the university’s brand image?
The design is consistent with the brand image, maintaining the use of the university’s colour scheme, and simple, one-dimensional icons.
What improvements could be made?
The application design is dull and insipid, and holds virtually no appealing qualities, it could be improved by developing a more graphically fun layout and style, as well as a minimization of the eyesore red that the designer has blatantly overused.
Visual Design Remake
When redesigning the university app, I considered how myself as a user would prefer the app to look and the links to be accessible. I removed the lightning bolt icon, and replaced it with a settings one, that can be more easily noticed at the top left hand corner of the screen, from here the user will be able to access “customization tools”, I have also moved the screen number “dots” to the top, again to be more noticeable. The links I have categorized into 6 groups, which will allow the user to navigate more easily throughout the app.